Are SPA·GAIT products medical devices?

No.

SPA·GAIT products are designed for everyday comfort and sensory experience.
They are not medical devices and do not replace professional medical advice.

 

 

 Adaptation & Everyday Use

 

 

How does the adaptation process work?

The coconut‑fibre layer gradually settles under body weight, creating a subtle imprint that reflects your individual foot shape.

Most people notice full adaptation after 8–24 hours of active wear. This process happens naturally during regular use and does not require any special steps.

 

 

Why do my feet feel fresh even after wearing synthetic shoes all day?

SPA·GAIT insoles and footwear use a three‑layer breathable construction designed to support natural airflow throughout the day.

 

 Top layer — Natural Leather

Soft, breathable, and moisture‑regulating. It helps maintain a dry, comfortable surface even during long wear.

 

 Middle layer — Coconut Fibre

A naturally ventilated, spring‑like structure that allows air to circulate with every step. We use premium coconut fibre bound with natural resin, not the cheaper chemically‑bonded alternative. This material is naturally breathable, resilient, and helps reduce heat buildup.

 

 Bottom layer — Cushioning Base

A lightweight, shock‑absorbing foundation that supports the upper layers without trapping heat.

 

Together, these layers create a ventilated environment that helps your feet feel fresher — even in synthetic footwear.

 

 

How does the adaptation process work?

The coconut‑fibre layer gradually settles under body weight, creating a subtle imprint that reflects your individual foot shape. This happens naturally during regular wear and does not require any special steps.

 

 

Will SPA·GAIT products fit my footwear?

SPA·GAIT insoles are designed for general everyday use. For the best experience, choose your true size and ensure your shoes are not overly tight.

Wearing footwear that is too small or narrow may reduce comfort and limit the natural settling of the materials.

It is best suited for lace-up or adjustable shoes where fit can be fine-tuned and where there is space for the 1 cm (0.4 in) coconut fibre base.

                       

 

 

What makes SPA·GAIT insoles and footwear unique?

SPA·GAIT products are built around a breathable adaptive core:

  - natural leather for comfort

  - premium coconut fibre for airflow and gentle adaptation

  - a cushioning base for everyday ease

This combination is rare in the footwear industry and gives SPA·GAIT its signature feel — soft, fresh, and naturally adaptive.

 

 

 

 Leather Care

 

How do I care for natural leather?

Genuine leather is alive — it softens, changes, and deepens in tone with time. That’s part of its character.

 

 

To care for your footwear and insoles:

 - Avoid soaking in water (no washing machines, no showers).

 - Wipe with a dry or slightly damp cloth.

 - For deeper cleaning, use professional dry cleaning.

 - Condition occasionally with a natural balm (such as beeswax-based products). Always test on a small area first

 

Orders & Shipping

 

How long does it take to produce my order?

 

The average time from placing an order to receiving your items is 1–3 weeks, depending on the selected model.

 Standard models: Typically ready to ship within 10 business days.

 Personalised & Custom orders: May require up to 3 weeks for completion.

Wholesale production timelines are discussed individually.

 

 

Do you ship internationally?

Yes.

We ship worldwide using trusted carriers like DHL, FedEx, and UPS. Shipping rates are calculated at checkout.

Customs duties or import taxes (if any) are the responsibility of the customer.

 

Will my product look exactly like the photos?

Not exactly — and that’s intentional.

Natural leather varies in tone and texture, giving each item its own character.

 

Returns & Exchanges

 

Can I return or exchange my goods?

Due to the adaptive nature of SPA·GAIT products, materials begin to conform from first use.

Returns are accepted only if the product has not been worn or subjected to body weight.
Once a footprint or indentation appears, the item becomes personalised and cannot be returned or exchanged.

Please review sizing guides carefully before ordering.

 

Contact & Support

 

Can I talk to someone before ordering?

Of course! We're happy to help with sizing, colours, or custom ideas.

📩 Email: spagaitbrand@gmail.com

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