Bought a bundle and worried about choosing the right size? You can exchange any individual pair from your set within 30 days, as long as it remains unworn and untouched by feet.
Remove your factory insoles and place the SPA GAIT insole against them to visually compare the length and width.
Between sizes? Choose the smaller option. For example, between EU 39 and EU 40, choose EU 39.
SPA GAIT insoles are designed to be 2–3 mm wider than standard factory insoles. This is intentional and helps create a gaps-free fit after adaptation.
The total length may look approximately 0.5 cm (0.2 in) longer or shorter than your current insole. When comparing, align the SPA GAIT insole as close to the toe area as possible.
Do not step on the insole yet. Any footprints, weight pressure, or material compression will void exchange eligibility.
2. Secure the Fit
Once you're 100% sure of the size, peel the heel sticker, insert the insole, and press the heel firmly down.
If it feels slightly too thick at first, you can stand on it for a couple of minutes before inserting it into your shoe. This gently compresses the natural layers for a more comfortable initial fit.
Only do this after making your final size decision. Applying body weight begins permanent adaptation and voids the 30-day exchange policy.
3. Position & Loosen Laces
Make sure the insole lies flat and is pushed fully forward toward the toe. Loosen your laces slightly to accommodate the initial volume before the natural materials compress.
4. The Adaptation Phase
Hours 0–2: Firm support and initial snugness are normal.
Hours 2–10: Body heat and movement shape the coconut coir and suede.
15+ hours: The insole settles into your individual footprint for a personalized fit.
Our insoles are crafted from premium natural materials.
THE TOP LAYER - SUEDE
The top layer is genuine goat suede, providing a soft and breathable surface.
THE CORE - COCONUT
The core is made of natural coconut coir, which gradually moulds to your footprint.
THE BASE - EVA
The base features lightweight EVA foam for stability.
Everything is securely bound together using a safe, odourless adhesive.
Our premium suede and coconut coir insoles are built for real life and require minimal care.
To keep them fresh, simply let your shoes air out between wearings.
If they get wet from rain or snow, they dry perfectly right inside your footwear.
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SPA·GAIT products are intended for everyday comfort and are not medical devices
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